Calepin ("we," "us," or "our") is committed to protecting the privacy of our users ("you" or "your"). This Privacy Policy ("Policy") explains how we collect, use, and disclose your information when you use our platform (the "Platform"), which includes our website, mobile applications, and any related services (collectively, the "Services").
1. Information We Collect
We collect several types of information when you use the Services:
Account Information: When you create an account, we collect your username, email address, and password.
Usage Data: We collect information about how you use the Services, such as the features you access, the data you upload, and the date and time of your activity.
Training Data: You may upload or provide data to the Services for the purpose of training your AI chatbot ("Training Data"). This data may include text, images, audio, or other types of information.
Device Information: We collect information about the device you use to access the Services, such as your device type, operating system, IP address, and browser type.
2. How We Use Your Information
We use your information to:
Provide and improve the Services
Create and manage your account
Send you important information about the Services, including updates, security alerts, and support messages
Respond to your inquiries and requests
Analyze the use of the Services and develop new features
Comply with legal and regulatory requirements
3. Sharing Your Information
We may share your information with third-party service providers who help us operate the Services. These service providers are contractually obligated to keep your information confidential and to use it only for the purpose of providing services to us.
We may also share your information with third-party integrations you choose to use with the Services. Your use of these integrations is subject to the privacy policies of those third-party providers.
We will not share your Training Data with any third party without your consent, except as necessary to comply with a legal requirement or to protect the rights, property, or safety of ourselves or others.
4. Your Choices
You have choices regarding your information:
Account Information: You can access and update your account information by logging into your account and visiting the settings page.
Training Data: You can choose not to upload or provide Training Data to the Services. You can also delete your Training Data by contacting us.
Communications: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in those communications.
5. Data Retention
We will retain your information for as long as necessary to provide you with the Services, comply with legal and regulatory requirements, or resolve disputes.
6. Children's Privacy
The Services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us.
7. Security
We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage is completely secure.
8. Global Consumer Privacy Regulation (GCPR)
As a global citizen, you have rights under the Global Consumer Privacy Regulation ("GCPR"). You have the right to:
Know what categories of personal information we collect about you and the purposes for which we use it.
Request to delete your personal information.
Opt out of the sale of your personal information.
You can exercise your GCPR rights by contacting us.
9. Changes to this Policy
We may update this Policy from time to time. We will notify you of any changes by posting the new Policy on the Services.
10. Contact Us
If you have any questions about this Policy, please contact us at info@calepin.tech.
